Cookies policy

  • What is a cookie?

    A cookie is a small amount of information stored by websites on your computer.

  • Why do websites use cookies?

    Web pages do not have memories. If you navigate from one website to another, you will not be recognized as the same user. Cookies allow websites to recognize your browser. Cookies, therefore, are basically used to remember the options you have chosen. Cookies also ensure that you are recognized whenever you go back to a website.

  • Do all cookies carry out the same function?

    No, there are different kinds of cookies which are used for different purposes. Cookies can differ depending on their function, duration and on the host.

  • How does use cookies?

    Our website uses the following types of cookies:

    • Technical cookies: We try to offer our users an advanced website which is easy to use and adapts automatically to your needs and requirements. In order to do so, we use technical cookies to show you our website, make it work properly, create your user account, log in and manage your bookings. These technical cookies are essential for our website to function correctly.

    • Analytical cookies: We use these cookies to get an idea of how our users make use of our website, to detect what is working or not, to optimize and improve the website and to ensure that our users continue to find our website interesting and relevant. We only obtain information anonymously, so we will never know who you are.

    • Advertising Cookies: We use them to show adverts on other websites. This kind of advertising is known as “retargeting” and is based mainly on your activity on our website, such as destinations you have searched or accommodation that you have viewed.

Customer Services

From outside Spain: +34 965 943 186 Monday to Sunday from 9:00am to 11:00pm
From Italy: 199 151 151 + 390 645 209 634 Monday to Saturday from 9:30am to 8:30pm
From France: + 33 185 654 704 Monday to Friday from 9:30am to 9:30pm
From Turkey: + 90 (0) 2129 008 905 Monday to Sunday from 9:00am to 11:00pm

Frequently asked questions

Have you got any queries? Check our list of frequently asked questions.

We use our own and third party cookies to improve services and show you publicity related to your navigation preferences. If you are in agreement, continue browsing or read more about cookies.